We operate on a DDP model, we handle all taxes and duties behind the scenes so your parcels clear fast and without facing surprises.

For the USA specifically, our system gives brands a major cash-flow advantage. Traditionally, you’d send bulk inventory into a U.S. warehouse and pay tariffs upfront, long before you’ve sold the stock - locking up cash flow.

With our model, tariffs are only charged after the customer places an order. Nothing sits idle, nothing ties up your cash, and nothing surprises you at customs.

Four-day delivery is common for key markets such as the UK, EU, and Australia in our express lines.

Orders leave our Shanghai facility within 24 - 48 hours, land in the destination country, clear customs, and are delivered by one of our trusted local courier partners.

We work with fast-growing brands all the way through to global leaders.

Our facility is built for scale, whether you're shipping 1,000 orders a month or approaching 100,000 orders a day - we grow with you, not against you.

We currently don't process returns back into China.

However, our team will help you find the best setup - most brands choose localised return hubs in their home market for speed and customer satisfaction

Yes - Future China typically partner with brands shipping 500+ orders per month.

If you're not quite there yet but scaling quickly - reach out.. High-growth brands fit in well, and we can point you in the right direction.

We support:

- Cosmetic liquids up to 500ml

- Electronics with batteries up to 20,000mAh

- Pure batteries up to 5kg (within regulations)

We do not ship:

- Dangerous goods

- Alcohol

- Oversized or bulky freight (e.g., furniture)

Absolutely.

You can supply your own custom boxes, inserts, and branded packaging — or we can produce it for you. Either way, your customers receive a premium, on-brand unboxing experience every time.

Future China replaces slow, fragmented logistics with a fully integrated, China-direct fulfilment model. Key differences to cut down costs:

- Direct from manufacturer → warehouse → customer. No middlemen, no double-handling, no slow inbound freight.

- A bilingual team handling both factory communication and brand support

- Real-time dashboard visibility for inventory, orders, and tracking - stay ahead of out-of-stocks and production issues.

- Lean inventory and stronger cash flow. No need for large bulk shipments or months of stock sitting in a domestic warehouse.

- Global shipping from a single hub, letting you scale into 60+ countries without opening multiple warehouses.

The result? You run a leaner operation, cut unnecessary costs, speed up fulfilment, and scale in a way traditional 3PLs simply can’t match.

You’re a great fit if you’re a:

- A scaling DTC brand

- Selling small, lightweight consumer goods

- Already performing well in one market

- Ready to expand globally without the operational stress

If your focus is faster shipping, lower overhead, and a supply chain built for growth - you’re in the right place.